Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Rowcroft Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Rowcroft Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01453 750778 or 01453 764762 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Rowcroft Dental Centre.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to us. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending Rowcroft Dental Centre…

Patient reviews

998 Reviews

5.0

13th August 2026

I have had treatment at the Rowcroft Dental Clinic for many years and have always been very satisfied with the care and treatment received, including some quite challenging procedures due to both abscess and physical damage to my teeth.

12th August 2026

Lisa is brilliant at her job and makes the experience of going to the hygienist a pleasure

NK

Nikki Keen

As always an A1 service. I've been using Rowcroft for years and have never had anything but a friendly and professional service. It's why I"ve never moved dentists despite now living 30 miles away

MC

Melanie Coleby

My first visit to Charlotte for hygienists appointment at Rowcroft, was actually enjoyable! As someone who was previously terrified of the dentist, that’s feels the weirdest thing to write but she is so friendly, calm, reassuring and patient. It didn’t hurt at all and the results are great

JG

John Grange

Excellent service performed by courteous staff .

M

Marylyn

So helpful and accommodating. The staff go out of their way to be helpful. This is a great practice and as lovely as going to the dentist could possibly be.

TB

Therese Benotmane

As usual, the whole team @ Rowcroft were really professional, welcoming and well-organised! Thank you

AW

Andrew Whitman

Very good service as always,only in for a check up,plus I don't have to go back for a year,which I always like to hear.

10th August 2026

Punctuality/friendliness/professionalism

8th August 2026

No waiting Highly professional Also very friendly and seemed to spend as much time as needed and no sense of me being just another patient great personal attention

GC

Gary Counsell

I've been visiting Rowcroft for the past 20 years. Always excellent service.

MH

Meg Heavisides

Very welcoming and friendly. High level of care and concern given.

5th August 2026

Exemplary experience once again, thanks so much to Lucy for making it such a positive one. Lucy was patient (I am a nervous client) and explained each part of the process. I waa also late due to road closures but the team were flexible and we made a quick plan. Feel way more confident in my teeth care plan and have trust in this fabulous team. Thank you

5th August 2026

Friendly and efficient

JM

John mccombe

Fabulous service from both Lucy and Lisa. Many thanks as my teeth are in much better shape all around as a result.

31st July 2026

The Hygienist I saw Charlotte Milliner was so kind, gentle and professional. I was so at ease with the treatment as I do suffer badly from sensitive teeth so she has taken away all my fears of having pain. Very pleased with her conduct.

30th July 2026

Polite professional staff. Excellent treatment.

29th July 2026

I trust the dentist and nurse. They fully explained my procedure and listened to my concerns

HM

Helen Mendes

All staff couldn’t have been friendlier or more helpful.

MW

Mike Webb

Spot on timing and professional service

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